Shipping Policy – Winora Elite

• We process all orders within 2–3 business days, excluding weekends and public holidays.
• Once your order is successfully placed, you will receive an e-mail confirmation containing your order details. If you do not receive the confirmation, please check your spam or junk folder or contact us for assistance.
• If you require any help with your order or order confirmation, please contact us immediately at hello@winoraelite.com. Kindly note that we are unable to make changes to an order once it has been shipped.
• Certain products may not be eligible for 25-day or Express shipping due to factors such as product size, weight, quantity, delivery location, or vendor limitations.
• Express shipping charges are calculated on a per-order basis and include shipping, order processing, item handling, and packaging costs. These charges apply only to items shipped using express delivery services.
• While most items are shipped within 24 hours, some vendors or shipping destinations may require additional processing time. This processing time is considered when calculating the estimated delivery date displayed at checkout.